Business Support

At Charity Bank, we acknowledge that exploring loan finance can be an intimidating process, particularly for organisations that have never borrowed money before. Some organisations will need more support than others and many organisations will need advice not normally provided by the High Street.
As we are both an FSA regulated bank and a registered charity ourselves, we believe that we are uniquely placed to support you through the process with our blend of expertise in both finance and the Third Sector.

Our Approach

At Charity Bank we adopt a relationship banking approach to our customer service. Every organisation that meets our outline lending parameters is assigned a Lending Assessor who is based in their region.
The Lending Assessor is available to:

• dispel the myths surrounding loan finance
• discuss your project requirements
• explore your funding options
• assist you in putting together your application with the most appropriate loan structure for your requirements
• and then support you throughout the entire process ensuring that all the necessary governance and systems are in place to minimize on-going business risks

Our Outcomes

By providing extensive support to our borrowers we are able to lend responsibly and as such our default rates are very low at 0.5%.

By working in partnership the Charity Bank is able to assist its borrowers:

• to create new services and enterprises
• to expand existing services
• to move towards more sustainable business models
• to reach new services users
• and overall, to maximise their social impact

Loan finance can also play a part in unlocking other sources of finance and therefore, can assist borrowers to leverage in additional support elsewhere.