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Support when someone dies

As well as the emotional toll of bereavement, there are so many practical hurdles to overcome, from arranging a funeral to closing accounts.

If a Charity Bank customer has died, or a bereavement has left you struggling to manage your finances, please do get in touch as soon as possible. We’ll explain the steps you need to take and how we can help.

E: T: 01732 441900

Useful contacts

You may also find the following organisations and resources of help:

Support areaOrganisation

Information on what to do when someone dies

UK Government

Find a solicitor

Law Society

020 7320 5675

Finding bereavement support


Cruse Bereavement Care

Counselling Directory

Finding a funeral director

National Association of Funeral Directors

Mental health

The Samaritans

116 123


0300 123 3393

Financial advice


0800 138 777

Citizens Advice

0800 144 8848 (England) / 028 9026 2532 (Northern Ireland) / 0800 028 1456 (Scotland) / 0800 702 2020 (Wales)

About Charity Bank

Charity Bank is the loans and savings bank owned by and committed to supporting the social sector. Since 2002, we have used our savers’ money to make more than 1,100 loans totalling over £400m to housing, education, social care, community and other social purpose organisations.

Find out more about us here.

Links to external providers should not be considered a recommendation or endorsement of those providers’ products and/or services.