Abbeyfield York: Providing a supportive community for older people

“The quality of life that the apartments give to older people who could otherwise be quite isolated is amazing.” Read how Abbeyfield York is helping to tackle loneliness and ensure older people can retain their independence.

Social Need

Loneliness is a concern for all age groups, but it can be particularly challenging for older people, especially those living on their own. According to Age UK, almost one million older people in the UK often feel lonely. Over-70s can also struggle with daily household tasks, such as laundry and cleaning. However, they may not want or need to live in a residential care home.

Solution

Abbeyfield York’s retirement village gives older people the chance to maintain their independence while having support on hand if they need it. The charity organises regular activities, including exercise classes, and the scheme’s landscaped gardens and communal areas provide extra opportunities to meet people.

Loan

Abbeyfield York’s Regency Mews property was recently extended to provide 25 new apartments. These have been purpose-built with older people in mind, including those with dementia. The apartments are fully accessible for wheelchairs and follow the principles set out by HAPPI (Housing our Ageing Population: Panel for Innovation). Six are being sold, while the rest are being let out at an affordable rent.

The project cost £6.44 million, £2 million of which came from a Charity Bank loan.

Impact

Tenants often comment that their new homes feel like a hotel, especially as they can opt for an enhanced package of support that includes cleaning, laundry and all meals. Costs are much lower than for private care homes or similar schemes and, crucially, residents are part of a supportive community where there’s always someone nearby who’s happy to chat. A new Enrichment Day Service, which is accessible to the wider community, has also been launched from the new building. It’s helping to reduce isolation for elderly people in York, as well as providing respite for families and main carers in the community.

“The quality of life that the apartments give to older people who could otherwise be quite isolated is amazing. It gives people a new sense of purpose and the chance to be part of a community. The scheme also delays the need for full-time care by being supportive but not clinical. We’ve had a really good experience with Charity Bank. Jeremy has been helpful and supportive throughout. He has a lot of experience that he’s been able to share with us. I’ve never felt under pressure or the need to jump through hoops.”

Lesley Tattershall, Society Manager, Abbeyfield York

“Abbeyfield is a very nice place to live, and I feel very fortunate to be here. I love my room and get so much pleasure from watching the wildlife through my window. Although I live independently, every contact I have with management and all staff members has been met with kindness and respect. The staff look out for me, and this makes me feel safe and happy. I really cannot imagine how anybody would not be happy here.”

A resident in one of Abbeyfield York’s new apartments