Financial difficulties: savers

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Support when you’re facing financial challenges

Life doesn’t always go according to plan. If you need to access your savings quickly, please do get in touch:

E: T: 01732 441944

We understand that, in certain circumstances, you may not be able to serve full notice or meet the contractual terms of your savings account. We will always consider individual requests.

Useful contacts

You may also find the following organisations and resources helpful:

Support areaOrganisation


National Debtline

0808 808 4000

Financial advice

Citizens Advice

0800 144 8848 (England) / 028 9026 2532 (Northern Ireland) / 0800 028 1456 (Scotland) / 0800 702 2020 (Wales)


0800 138 777

The Money Advice Service



0808 8020 133 or via Live Chat


About Charity Bank

Charity Bank is the loans and savings bank owned by and committed to supporting the social sector. Since 2002, we have used our savers’ money to make more than 1,100 loans totalling over £400m to housing, education, social care, community and other social purpose organisations.

Find out more about us here.

Links to external providers should not be considered a recommendation or endorsement of those providers’ products and/or services.