Fraud and scams: savers

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Protecting yourself and your Charity Bank account from fraud and scams.

Fraudsters are becoming increasingly sophisticated. It’s all too easy to click on a phishing link or be deceived into parting with your money under false circumstances.

If you think you have been the victim of fraud or a scam involving your Charity Bank account, please contact us as soon as possible via email or telephone:

E: enquiries@charitybank.org T: 01732 441900

You’ll find more advice on how to avoid fraud and recognise scam emails on our security page.

Useful contacts

You may also find the following organisations and resources helpful:

Support areaOrganisation

Nuisance calls and messages

Information Commissioner's Office (ICO)

0303 123 1113

https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/

Advice on identity theft

Information Commissioner's Office (ICO)

0303 123 1113

https://ico.org.uk/your-data-matters/identity-theft

Advice on avoiding fraud and scams

Action Fraud

www.actionfraud.police.uk

Money Advice Service

www.moneyadviceservice.org.uk/en/articles/beginners-guide-to-scams

Financial Conduct Authority

www.fca.org.uk/consumers/scams

About Charity Bank

Charity Bank is the loans and savings bank owned by and committed to supporting the social sector. Since 2002, we have used our savers’ money to make more than 1,100 loans totalling over £400m to housing, education, social care, community and other social purpose organisations.

Find out more about us here.

Links to external providers should not be considered a recommendation or endorsement of those providers’ products and/or services.